Communications Manager

Job Description

The Communications Manager leads Transom's audience engagement and external communications. This role manages newsletters, social media, website, podcast support, and promotional efforts. It ensures Transom's programs, stories, and events reach our audiences, partners, and supporters.

Job Requirements

Responsibilities

Digital communications

• Manage Transom's social media presence (Instagram, X, LinkedIn, occasional TikTok)
• Write and distribute newsletters (All Hear, Over the Transom) and maintain Substack and email lists
• Update website content and announcements
• Track audience engagement and analytics; report monthly to leadership

Promotion & audience building

• Promote stories and audio pieces published on Transom.org
• Highlight alumni and community stories
• Promote workshops, programs, and public events (festival, live storytelling)
• Coordinate marketing materials for programs

Design & podcast support

• Coordinate graphic design and visual materials; manage freelance designers when needed
• Maintain visual brand consistency across channels
• Support promotion and distribution of Transom audio content; assist with podcast production

Other responsibilities as needed.

Qualifications

Required

• 3+ years of communications, marketing, or audience-development experience
• Strong writing skills — newsletter, social, web, all in the same warm editorial voice
• Comfort with email marketing tools (Substack, Mailchimp) and basic analytics\
• Experience with podcast production
• Ability to work independently and manage your own time at 20 hrs/wk
• Basic graphic design (Canva, Figma) for in-house assets
• Experience with WordPress or modern static-site CMS

Preferred

• Familiarity with audio storytelling, public radio, or podcast production

Benefits

• PTO: 80 hours. Additional 20 hours after two years of service to the organization.
• Retirement: 401(k) plan with Guideline

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