The Berkman Klein Center for Internet & Society seeks an experienced and dynamic Director of Communications to develop the Berkman Klein Center’s communications strategy and priorities and define how we tell the stories of the Center’s research, education, tools, and global impact. The Director will lead the communications team to implement that strategy, translating the Center’s work using channels appropriate to our many different audiences, and identify new platforms for showcasing the Center’s work. The Director will work collaboratively across the organization, engaging with leadership, research and public programming staff and leveraging and engaging our diverse internal community of staff, fellows, interns, collaborators, partners, and alums. Two-way communication, listening, and feedback from BKC’s various constituencies will be a critical component of the position, as will supporting and amplifying the voices of our community and their projects. The Director of Communications will also lead internal communications efforts including annual reports, community announcements, promotion of events, and media monitoring, and support the organization to maintain the highest quality communication practices.
The Director of Communications will work closely with a significant cross-section of Berkman Klein community members, and will thrive in a committed, collaborative, and tight-knit environment that encourages creativity and humor, supports deep inquiry, values unique approaches to solving problems, strives for transparency, continually builds upon best practices and lessons learned, and supports its community members' independent and collective goals.
Duties and Responsibilities:
Drafting strategic priorities for the Center’s communications team (prioritization, providing direction)
Creating and communicating a coherent set of narratives to bring our projects to internal and external audiences
Creating analytic goals and frameworks to measure impact. Developing and practicing ongoing engagement modes to engage Center alumni, donors, and other key stakeholders
Writing and overseeing the production of white papers, blog posts, articles, and presentation decks
Understanding the nature of the work done by individual communication team members, providing guidance on task prioritization and problem-solving,conducting performance reviews, and supporting team members’ ongoing growth as professionals.
Formally and informally advising BKC staff on communications best practices both within the BKC ecosystem and in general. Examples include media training, writing for different audiences, etc.
Engaging and maintaining relationships with communications professionals around the University and nearby academic communities
Serving as a member of the Center's leadership team, helping to make decisions about processes, staffing, and other management issues as they arise
Bachelor's degree plus a minimum of 7 years of professional experience in Communications, Public Relations, or a related field required.
Advanced degree in a related field preferred.
Experience in journalism including experience working at a leading media organization and a network of personal connections to media professionals.
Broad knowledge of scholarly research, public policy and legislation, and industry developments in the fields of communication technology is critical, as is the ability to effectively communicate that knowledge to diverse public and private audiences.
Exceptional written and verbal communication skills.
Demonstrated sound judgment, exceptional ethical standards, discretion, and tact.
Background participating in, serving and engaging diverse communities.
Comfortable working both independently and closely with teams and collaborators in a diverse, dynamic environment.
Heart, verve, and vigor; a can-do attitude; a very good sense of humor and a strong desire to affect change in the world.
Experience with crisis management is nice to have.